Quick FAQ's

• On orders above R2000, 50% with order and the balance prior to collection.
• On orders under R2000, full payment with order.
• On contract printing, full payment with order.
• Orders will only be released once payment has reflected in our bank account.

Yes, all garments will shrink to some extent. We purchase our fabrics from reputable mills and all fabrics are lab tested and are within industry standards.

We cut and make our garments according to specifications. The specifications that we supply are for our blank garments. Once the garment is branded and goes through our oven, some level of shrinkage will occur. The extent of shrinkage varies, and differences are particularly noticeable between different types of fabric.eg. Cottons vs Melanges. This shrinkage is within industry standards and POLY NATION will not be responsible for shrinkage after branding.

• We will supply a printed strike off, at no charge, only on orders above 300 units.
• All orders below 300 units will be printed according to the approved pantone colours
• Should you require a strike-off/ printed sample for orders below 300 units, this will be charged at R200 per print colour in addition to the price of the garment.

POLY NATION holds stock in both fabric and blank garments. Our stock is replenished on a continuous basis. We do our utmost to maintain consistency in both shade and fabric quality. We do this by maintaining long terms relationships with the quality mills we purchase from. Notwithstanding our efforts, there may be slight shade differences from one dye-lot to another. As our blank garments are pulled from our stocks that may include more than one dye-lot batch, there may be slight shade differences in garments within your order. These shade differences are minor as fabric deliveries are checked by our receiving department, and any significant shade differences will not be accepted.

Should slight shade differences not be acceptable to you, please specify this when ordering, in which case, we would need to specifically cut from a single dye-lot for your order. This we would require an MOQ of 300 units per colour and the standard lead time will increase, to allow for the manufacturing.

We will supply a printed strike off, at no charge, only on orders above 300 units. Print strike-offs will only be supplied once the order is received, and the deposit has been paid.

All orders below 300 units will be printed according to the approved pantone colours.

Should you require a strike-off/ printed sample for orders below 300 units, this will be charged at R200 per print colour in addition to the price of the garment.

5 London Rd, Salt River
Cape Town
Tel: 021 447 7731
Email: sales@polynation.co.za

Monday – Friday:  8.00am – 4.30pm
Friday:  8.00am – 3.00pm